Terms of Service
Last updated: May 2, 2025
These Terms of Service govern your use of Mo'sebetsi's platform. Please read them carefully before accessing or using our services.
1. Introduction
Welcome to Mo'sebetsi. These Terms of Service ("Terms") govern your use of the Mo'sebetsi platform, including our website, services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
Mo'sebetsi serves as a marketplace connecting service providers with clients in Bloemfontein and surrounding areas. Our mission is to facilitate seamless, trustworthy connections between skilled professionals and those seeking their services.
2. User Responsibilities
When using Mo'sebetsi, you agree to:
- Accuracy: Provide accurate and truthful information in your profile and communications
- Account Security: Maintain the confidentiality of your account credentials
- Legal Compliance: Comply with all applicable local laws and regulations
- Respect: Respect other users' rights, privacy, and dignity in all interactions
- Communication: Respond to messages and inquiries in a timely manner
3. Service Provider Requirements
All service providers must:
- Verification: Provide valid identification and qualification documents when requested
- Professional Conduct: Maintain professional conduct in all client interactions
- Service Delivery: Complete agreed-upon services within established timeframes
- Communication: Communicate promptly and professionally with clients
- Quality: Deliver services that meet professional standards in their field
4. Account Registration
To access certain features of our Services, you must register for an account. You agree to provide accurate and complete information during registration and to keep your account information updated.
You are responsible for all activities that occur under your account. If you believe someone has gained unauthorized access to your account, please notify us immediately.
5. Platform Rules
When using the platform, you must not:
- Impersonate others or provide inaccurate information about your identity or qualifications
- Use the platform for any illegal or unauthorized purpose
- Interfere with or disrupt the Services or servers connected to the Services
- Attempt to access, scrape, or hack any part of our Services
- Post content that is offensive, discriminatory, or harmful to others
- Engage in spamming, phishing, or other deceptive practices
- Circumvent or manipulate our fee structure or billing process
6. Fees and Payments system[Coming soon]
Clear rates are displayed on all profiles with no hidden fees. Payment methods are securely agreed upon between clients and users, ensuring transparency and protection for both parties. Mo'sebetsi will not be held liable for any losses
Mo'sebetsi may charge fees for the use of certain Services. You agree to pay all applicable fees and taxes. Payment terms will be disclosed to you before you incur any charges.
Service providers set their own rates, but Mo'sebetsi may collect a service fee from transactions completed through our platform to maintain and improve our services.
7. Intellectual Property
The Services and all content and materials available through the Services are owned by Mo'sebetsi or its licensors and are protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works based upon our content without express permission.
8. Termination
Mo'sebetsi may terminate or suspend your account and access to the Services at any time, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
9. Disclaimer of Warranties
The Services are provided "as is" without warranties of any kind, either express or implied. Mo'sebetsi does not guarantee the accuracy, timeliness, or completeness of the Services.
10. Limitation of Liability
To the maximum extent permitted by law, Mo'sebetsi shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Services.
11. Dispute Resolution
Any dispute arising from these Terms or your use of the Services shall be resolved through arbitration in accordance with the laws of South Africa. Before pursuing formal dispute resolution, we encourage users to contact our support team to attempt to resolve issues amicably.
12. Changes to These Terms
We may modify these Terms at any time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of the Services after such modifications constitutes your acceptance of the revised Terms.
13. Contact Information
If you have any questions about these Terms, please contact us at mosebetsiservices@outlook.com or visit our Contact page.
Account Removal: If you need your account removed, contact the admin via email at mosebetsiservices@outlook.com and state that you would like your account closed. Please provide your account email used upon registration and the names used on your account for verification.